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Privacy Policy

Information We Collect

When you book a service or subscribe to our newsletter, we collect your name, email, phone, and billing address. Browsing data includes IP address, browser type, and pages visited via cookies.

How We Use Data

To process transactions (GDPR Art. 6(1)(b)), send session reminders (legitimate interest), and improve our website through anonymized analytics (Google Analytics, opt-out available). We never sell personal data.

Data Storage & Third Parties

Your data is stored on AWS servers (us-west-2) with AES-256 encryption. Payment processors (Stripe) handle credit card data under PCI DSS Level 1. We retain client records for 3 years per HIPAA guidelines.

Your Rights

Under GDPR and CCPA, you may request access, rectification, erasure, or portability. To exercise rights, email [email protected] with subject line ‘Data Request’. We respond within 30 days.

Cookie Policy

Essential cookies (session IDs) and preference cookies (language) are set automatically. Marketing cookies require explicit opt-in. Manage preferences via our Cookie Consent Manager.

Policy Updates

We revise this policy annually. Material changes will be notified via email to registered users. Last updated: March 15, 2025.

All services are based on individual consultation and design; results may vary. SereneSpaces Limited does not guarantee specific health outcomes. Meditation and interior harmony practices are complementary and not a substitute for professional medical advice. Always consult a licensed healthcare provider for any psychological or physical concerns.