Privacy Policy
Information We Collect
When you book a service or subscribe to our newsletter, we collect your name, email, phone, and billing address. Browsing data includes IP address, browser type, and pages visited via cookies.
How We Use Data
To process transactions (GDPR Art. 6(1)(b)), send session reminders (legitimate interest), and improve our website through anonymized analytics (Google Analytics, opt-out available). We never sell personal data.
Data Storage & Third Parties
Your data is stored on AWS servers (us-west-2) with AES-256 encryption. Payment processors (Stripe) handle credit card data under PCI DSS Level 1. We retain client records for 3 years per HIPAA guidelines.
Your Rights
Under GDPR and CCPA, you may request access, rectification, erasure, or portability. To exercise rights, email [email protected] with subject line ‘Data Request’. We respond within 30 days.
Cookie Policy
Essential cookies (session IDs) and preference cookies (language) are set automatically. Marketing cookies require explicit opt-in. Manage preferences via our Cookie Consent Manager.
Policy Updates
We revise this policy annually. Material changes will be notified via email to registered users. Last updated: March 15, 2025.
